Dear Kathy, this note is long overdue. Words are not enough to let you know how much I appreciate you and your staff. You were all there from day one. We knew we had chosen the right realtor the first time you showed our charming little house in Hawthorne. Knowing you were handling everything gave us such reassurance. We were thrilled when the house sold in just five weeks! Naturally you were our first call when my parents needed help in the sale of their multi-million dollar properties. Through the long (and sometimes frustrating) process, your professionalism and optimism never faltered. Your patience, generosity of time and spirit extended beyond just our real estate needs. I have come to value you not just as my realtor, but also as a friend. I can’t think of a better compliment than that. With great regards.